The most common and in demand are chatbots for an insurance company for telegram and viber.
The minimum cost of ordering a chatbot for an insurance company is UAH 16,000.
Complex development of a chatbot for an insurance company takes from 7 days.
Chatbot from Gerabot allows the client to place, pay and track the status of an order in one messenger, as well as receive personal offers and discounts.
Yes, a chatbot for an insurance company advises and accompanies the user from the moment of initial contact to the receipt of an order.
A chatbot for an insurance company instantly notifies the client about the availability of new information, increasing sales conversion.
The chatbot will improve the efficiency of both internal processes:
And the processes of interaction with customers:
For a customer-oriented business, such as insurance, it is important to focus on the needs of customers. Therefore, when creating an insurance chatbot, it is necessary to determine the target audience of the company, which instant messengers potential customers work with. Most often, it is necessary to create a chat bot for several of the most popular messengers at once, in particular: telegram, viber, messenger, whatsup.
Also, it should be borne in mind that in certain circumstances, users of an insurance chat bot will need an emergency connection with a company representative, so it is worth considering the need for an operator to connect to a conversation with a user instead of a chat bot. This functionality is provided by Gerabot in the box, since the ability to connect to a chat instead of a bot is already built into the control system.
Synchronization with external services
An insurance chatbot should be equipped with calculators for calculating insurance policies, for example, such as OSAGO, CASCO, life insurance, real estate and other options, depending on the type of company’s activity. Such calculators can be either built into the functionality of the bot or work in synchronization (API) with external services and systems.
Thus, an insurance chatbot can cover 90% of the business processes of the insurance business, increasing both the efficiency of the company's internal operational processes and the level of customer service and support.
