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Creation of turnkey chatbots, bot constructor and ready-made solutions for your business
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Chatbot features for an insurance company, agent
Automated analytics
Working through a chatbot, a business has the opportunity to track the percentage of a successful transaction or the stage at which the client most often leaves. With automated analytics and fast response times, sales growth rates will increase.
CRM system
The Gerabot constructor has a built-in CRM system that can accept requests and orders from chatbot users. Having collected all the necessary data, the bot will transfer them to the manager for further processing.
Sales funnel
A well-built script for an auto sales funnel can completely replace a manager. In addition, the presence of a chatbot eliminates the human factor in the dialogue: successful transactions no longer depend on the seller’s bad mood, each answer is thought out, correctly formulated and does not require waiting time.
WHAT IS THE IMPLEMENTATION OF A CHAT-BOT FOR AN INSURANCE COMPANY
Chatbot for service
- Sales increase
- Resource Saving
- Data collection and analytics
- Trendy and handy tool
- Fast registration and tracking of the status of the transaction
- Constant interaction with the client
- Intuitive interface
Key benefits of a chatbot for an insurance company.
Reception of applications 24/7
With the help of our chatbot, the user can choose the policy he is interested in, fill out a questionnaire for issuing an insurance policy.
CRM system
Thanks to the CRM system built into the chatbot, the company collects information about each user, analyzes their needs and activity, and, based on the data received, sends personal offers, increasing the likelihood of a transaction.
Loyalty increase
In a highly competitive company, it is important to maintain customer loyalty. The chatbot from Gerabot selects proposals corresponding to the user"s requests, sends options for new proposals for insurance policies.
Multifunctionality
The chatbot allows the administrator to manage data, add data and edit the database, synchronize the database with other third-party services such as CRM, 1C, etc.
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Gerabot in numbers
> 100
Completed projects
> 12
Years on the market
> 50
Satisfied customers
> 1000
GERABOT subscribers
> 10
Turnkey solutions
> 10
Specialists
BEST CASES
GERABOT
Best cases implemented by the GERABOT team, which has optimized the business processes of more than 50 companies and established effective communication with customers.
Frequently asked questions about chatbots
The most common and in demand are chatbots for an insurance company for telegram and viber.
The minimum cost of ordering a chatbot for an insurance company is UAH 16,000.
Complex development of a chatbot for an insurance company takes from 7 days.
Chatbot from Gerabot allows the client to place, pay and track the status of an order in one messenger, as well as receive personal offers and discounts.
Yes, a chatbot for an insurance company advises and accompanies the user from the moment of initial contact to the receipt of an order.
A chatbot for an insurance company instantly notifies the client about the availability of new information, increasing sales conversion.
2022-09-25
2022-08-20
CHAT-BOT FOR INSURANCE COMPANY
The chatbot will improve the efficiency of both internal processes:
- Maintaining a customer base
- History of applications and policies
- Providing emergency assistance and customer information
And the processes of interaction with customers:
- Connecting a manager to solve a problem
- Automatic payment of bills by clients
- Obtaining forms and document templates
For a customer-oriented business, such as insurance, it is important to focus on the needs of customers. Therefore, when creating an insurance chatbot, it is necessary to determine the target audience of the company, which instant messengers potential customers work with. Most often, it is necessary to create a chat bot for several of the most popular messengers at once, in particular: telegram, viber, messenger, whatsup.
Also, it should be borne in mind that in certain circumstances, users of an insurance chat bot will need an emergency connection with a company representative, so it is worth considering the need for an operator to connect to a conversation with a user instead of a chat bot. This functionality is provided by Gerabot in the box, since the ability to connect to a chat instead of a bot is already built into the control system.
Synchronization with external services
An insurance chatbot should be equipped with calculators for calculating insurance policies, for example, such as OSAGO, CASCO, life insurance, real estate and other options, depending on the type of company’s activity. Such calculators can be either built into the functionality of the bot or work in synchronization (API) with external services and systems.
Thus, an insurance chatbot can cover 90% of the business processes of the insurance business, increasing both the efficiency of the company's internal operational processes and the level of customer service and support.
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