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GERABOT - DEVELOPMENT OF CHATBOTS FOR SERVICE
CTurnkey chatbots creation, bot constructor and ready-made solutions for your business
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Chatbot features for service and services
Automated analytics
Working through a chatbot, a business has the opportunity to track the percentage of a successful transaction or the stage at which the client most often leaves. With automated analytics and fast response times, sales growth rates will increase.
CRM system
The Gerabot constructor has a built-in CRM system that can accept requests and orders from chatbot users. Having collected all the necessary data, the bot will transfer them to the manager for further processing.
Sales funnel
A well-built script for an auto sales funnel can completely replace a manager. In addition, the presence of a chatbot eliminates the human factor in the dialogue: successful transactions no longer depend on the seller’s bad mood, each answer is thought out, correctly formulated and does not require waiting time.
WHAT DOES THE IMPLEMENTATION OF A CHATBOT IN THE SERVICE SECTOR GIVE
Chatbot in the service industry
- Fast registration, booking and cancellation of services
- Instant processing of applications 24/7
- Increasing customer loyalty
- Collection and analytics of feedback
- Resource Saving
- Intuitive interface
Key benefits of a chatbot for service
Quick Recording
A chatbot is the best way to communicate with a client 24/7. While you are resting, the bot will conduct a detailed consultation, offer a convenient date and time, record the appointment time and remind you of it in advance. Thanks to full synchronization with the CRM system, the administrator easily and timely keeps track of all current orders and processes.
Sales funnel
A well-built script for an auto sales funnel can completely replace a manager. In addition, the presence of a chatbot eliminates the human factor in the dialogue: successful transactions no longer depend on the seller’s bad mood, each answer is thought out, correctly formulated and does not require waiting time.
Loyalty increase
Promotions, discounts, personal offers, loyalty programs and much more are available in our chatbot.
Handling complaints
The chatbot will conduct a detailed survey, compile a questionnaire and pass it to the manager even before the client leaves a bad review.
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Gerabot in numbers
> 100
Completed projects
> 12
Years on the market
> 50
Satisfied customers
> 1000
GERABOT subscribers
> 10
Turnkey solutions
> 10
Specialists
BEST CASES
GERABOT
Best cases implemented by the GERABOT team, which has optimized the business processes of more than 50 companies and established effective communication with customers.
Frequently asked questions about chatbots
The most common and requested are bots for telegram and viber.The most common and requested are bots for telegram and viber.
The minimum cost for ordering a chatbot in the service sector is UAH 18,000.
Complex development of a chatbot in the service sector takes from 7 days.
The client's most valuable resource is their time. A chatbot in the service sector allows you to quickly find and book the necessary service.
With the help of a chatbot from Gerabot, a client can regularly receive personal offers, discounts, promotions, as well as store a loyalty card in their favorite messenger.
Chatbot in the service industry is one of the most popular types of chatbots because it allows you to conduct the bulk of communication with the client 24/7 without the presence of an operator or manager.
2022-09-25
2022-08-20
Chatbots for the sphere of services
The popularity of chatbots in the service sector is growing every day. It is due to high competition and the constant race of business to improve the quality of service. Modern users prefer to minimize communication with staff and reduce the time to order or complete the service. A great solution to this problem is a chatbot for the service business, as it saves customer resources and allows you to order the service directly in the messenger.
Why does a service business need a chatbot?
Chatbots are a trend of modern Internet marketing: they can be tested in a couple of clicks, and the interface of the chosen messenger is convenient and familiar. The user does not have to download an unfamiliar application and spend time studying it, which saves both smartphone resources and the client’s time. There are many ways to use a chatbot for the service sector, as almost any business needs to improve its tools for stable, timely development.
An important indicator of the effectiveness of a chatbot in the service sector is the ability to work with reviews and complaints. Instant moderation and feedback analytics allows businesses to quickly track the requests and needs of the target audience.
Functionality of chatbots in the service sector
A chatbot for café, restaurant delivery is a tool that allows you to significantly reduce the time to place an order, see the current menu and make a choice without leaving the messenger.
A chatbot for a beauty salon provides consultations, quick selection of a service and selection of a master, as well as recording a client. Integration of a CRM system into a beauty chatbot minimizes the risk of losing the record, since all the necessary information about the client is stored in the specified location and is available to the administrator at any time.
A chatbot for a restaurant, café, bar allows you to get acquainted with the menu, specify your table, make an order or pre-order, pay for it and leave a tip without the presence of a waiter. Using a chatbot for a café or restaurant, a client can indicate their preferences or report allergies, significantly reducing the risk of staff making mistakes.
Chatbots for hotels and hostels are very popular. The hotel business involves many bookings, cancellations, rescheduling and much more. Booking a room through the chatbot is convenient and fast. The client can get acquainted with all available rooms and inspect them using a visual content.
Chatbot shop or chatbot for sales is also in demand in the market, as they are able to collect and segment leads, advise the client, check the availability of goods, launch auto sales funnels, and much more. A chatbot for an online store increases customer loyalty and allows you to simulate communication with a manager, saving business resources.
A chatbot for an insurance company is most often used for prompt processing of insurance claims. The bot collects the necessary information, asks clarifying questions and submits it to the manager for consideration. Based on the client profile, the chatbot can also select personal offers and advise the client on typical issues.
Chatbot for clinics, dentistry, laboratories and other medical institutions is convenient for choosing a service and a doctor, quick appointment. Upon request, the chatbot can store the history of the client's visits, remind you of an upcoming appointment, send analyzes, and more.
Ordering a turnkey service chatbot is a profitable solution for your business.
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