Chatbot for motorcycle parts store

Chatbot is the best solution for an online store. Using a chatbot significantly increases customer loyalty, since this tool allows you to place an order directly in the messenger.

The chatbot embodied all the necessary functionality:

saving resources for managers
optimization of work with B2B clients
synchronization of the product base with external services
fast ordering

Customer

Zalem

Bot type

Service, consultant

Viber Link

The chatbot developed by Gerabot closed the client's main requests:

Resource Saving

The chatbot significantly reduces the burden on the management department. He advises automatically, accompanies the client in the process of choosing the necessary product and helps to place an order. The collected information is stored in the specified file and is available to employees at any time.

Quick checkout

After the client has chosen the goods, the system automatically generates an order in the warehouse. This is due to the synchronization of the product database with external services.

Manager connection

The work of an auto parts store has many nuances and issues that cannot be foreseen. For the convenience of the client, the ability to connect the manager to the chat has been added to the bot. Receiving a request to add a manager, the bot instantly notifies the employee and transfers information.