A chat bot for an energy company

A chat bot for an energy company

Chat bots for telegrams, for customer service are gaining more and more popularity among consumers, as the audience of messengers is growing rapidly every year. The speed and ease of access to information, as well as the convenience of using a chatbot to obtain the necessary data, or access to a personal account, increase the level of customer service and increase the rating of positive feedback about the company.

The chatbot developed by Gerabot for an energy supplier company covered the client's needs for:

  • quick access to information;
  • opportunities to get advice online;
  • access to personal account functions;
  • Receiving an answer to frequently asked questions.
Client
Kharkov Energosbut
Bot type
Service, consultant
Telegram link
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The chatbot developed by Gerabot closed the client's main requests:

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