Chatbot for a public organization under the auspices of UNICEF

Client.

In Touch Ukraine is a volunteer organization under the auspices of UNICEF, helping with humanitarian and other needs of citizens.

Key task:

  • simplification of creating a request to the organization from citizens, users of the chatbot;
  • simplification of processing and segmentation of requests by representatives of the organization;
  • analysis, processing and data analytics in one system.

Chatbot closed main customer requests:

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