Chat bot electronic queue

One of the important tasks of chatbots is to save resources, especially when it comes to time that can be better used. A chatbot for an electronic queue is an excellent solution and help for a modern user.

Chatbot for electronic queue:

improves the image of the organization in the eyes of customers
orients clients to the services provided
gives a competitive advantage
improves the efficiency of the company

Customer

Bot type

Service

Telegram link

The chatbot developed by Gerabot closed the client's main requests:

Service enhancement

The chatbot implements all the functionality for the convenience of the client: searching for the necessary branch and service, pre-booking, canceling or rescheduling. Employees of the company serve customers faster, because they are not distracted by consultations.

Resource Saving

The life of a modern person is planned out to the minute. Thanks to the chatbot, customers can get the necessary service without a long search for information and waiting in line.

Competitive advantage

A company with a clear work structure has a competitive advantage over one in which getting to a specialist is long and difficult. A chatbot for an electronic queue is not only an online marketing trend, but also an indispensable tool for organizing and automating processes.