ISP Chatbot for Domashka.NET

The chatbot developed for the Internet provider Domashka combined all popular client requests in one place, which significantly reduced the client's time to find the necessary information. In the process of work, the key requirements were closed:

instant client notifications about events, upcoming work, account status and more
the possibility of online replenishment of the account
quick registration of applications for connection
optimization of work with clients of the department of accounting and technical support

Customer

Domashka.NET

Bot type

Service

Telegram Link

The chatbot developed by Gerabot covered all business needs:

Increasing loyalty.

The chatbot developed by Gerabot is equipped with full-fledged functionality for the convenience of the client: quick registration, several options for online payment, access to connection settings, calling the master at home, tariff conditions or changing it.

Quick notification.

Often clients of Internet providers forget to pay for services, remaining without communication at the most inopportune moment. The chatbot regularly reminds you of the expiration dates of the tariff plan and the upcoming payment or current debt.

Communication optimization.

In a highly competitive environment, Internet providers need competent communication with accounting and technical support for an instant response to customer requests. Thanks to the chatbot, Domashka optimized internal interactions and reached a new level of customer service.