HR chatbot for hiring and onboarding

HR chatbot, recruiting

HR processes and recruiting

Creation of chatbots for employees and HR departments of the company

HR chatbot, recruiting

Chatbots for HR departments improve the quality of employee recruitment and optimize internal recruitment and onboarding processes. Chatbots for recruiting – this is a modern solution for any company or recruiting agency.
Viber
FB Messenger
Whatsapp
Other
Advantages and capabilities of the HR chatbot for recruiting
Automation of the interview

A chatbot can become part of an autofunnel for searching and hiring personnel. To attract users to the chatbot, the company can use various methods: a link on the website and job services, a QR code in advertisements, a link in the company's social networks, etc. 

A chatbot improves the quality and speeds up the recruiting process. To find a large number of personnel at the same time, the bot does not need additional resources. The bot's well thought-out logic and scripts ensure seamless and correct communication with users to achieve better results. 

During communication, the bot advises the candidate, introduces him to the company and offers to view available vacancies. In order to leave a review, the user must complete a survey, add a resume, etc. These stages are chosen individually according to the needs of the company. 

Recruiters are forced to spend up to 50% of their working time on correspondence with candidates in messengers. The bot performs routine tasks and provides the HR manager with resources to perform important tasks that require the presence of a specialist.

Integration

The user's feedback, his questionnaire, resume and other data are stored in the specified place and are available to the manager at any time. Thanks to integrations with third-party services, the bot not only collects and stores information, but also analyzes and structures it. 

The chatbot can conduct a survey or questionnaire according to any parameters according to requests for a specific vacancy. For example, a job requires a certain list of skills. During the description chat, the candidate evaluates his skills by level, and the bot forms the answers into a table for the manager, where the candidates with the most relevant knowledge will be on top. 

All resumes sent to the bot are stored in a separate database, thanks to which the manager can return to viewing the candidate's resume or profile at any time and send him a message through the chatbot (provided that the user has not unsubscribed from the chatbot himself). Communication between the HR manager and the candidate through a chatbot saves resources for both parties, since the dialogue takes place in the messenger. This allows you to avoid long correspondence via email, repeated answers to questions, additional consultations, etc. 

The bot also generates a list of upcoming interviews, important details and additional information for the recruiter. 

Database of vacancies and resumes

The presence of additional software for the recruiter saves 20% of time. On average, a manager closes every fifth vacancy by turning to the internal candidate database (which is 54% faster than when searching for new candidates). The chatbot allows you to create, save and process an unlimited number of vacancies and resumes in the company's internal databases. The manager can use a quick search in his own database:

  • find candidates who responded to a specific vacancy
  • search for candidates by keywords among the entire CV database
  • find a job to republish or update. 

Publishing, suspending, editing or deleting a vacancy does not require additional knowledge of the recruiter. 

For vacancies that require periodic hiring of a large number of personnel, the HR manager does not need to delete and re-add the vacancy after a certain time. For example, a recruiting agency once a month receives a request to find dozens of cashiers for a supermarket chain. The HR manager can not delete the vacancy after recruiting the required number of candidates and collect feedback on an ongoing basis or temporarily suspend data collection. After the vacancy is unfrozen, users who have shown interest will receive a message in the bot about updating their data.

Online consultation of the candidate

A chatbot helps not only the recruiter, but also the candidate. In the bot, the user can access detailed information about the company, terms, rules, values, corporate culture, etc. In addition to viewing vacancies, the user can receive useful advice from the company, a database of instructions, guides, and more. Preliminary familiarization with information about the company will minimize the percentage of candidates who do not stay to work for a long time due to inconsistency with the candidate's expectations, since users who are aware of the company's internal values in advance reach the interview stage with the manager.

The bot accompanies the candidate until the moment of employment. Through the chatbot, he receives a consultation, provides the necessary information about himself, communicates with the manager if necessary, and after approval for the next stage of the interview, the bot can send a reminder with meeting details or add the meeting to the Google calendar. In case of refusal, the chatbot will inform the candidate about it on its own. 

The independent search for information about the company requires additional resources that the candidate does not always have at his disposal, but a quick friendly introduction to the company will increase his loyalty even before the start of communication with the manager.  

Chatbot Development Stages
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Cases
Gerabot offers a variety of solutions for various business areas in the development of chatbots for business. A chat bot for a company can be created using the available functionality of the chat bot constructor, if it meets the technical needs of the project or is individually developed taking into account all the unique needs of the organization’s chat bot. The needs of the project are identified at the stage of analyzing the project, the company's business processes, the key goals and objectives that the created chat bot should cover, the design and implementation of the chat bot flowchart. The result of the analysis is a decision on the most effective way to develop a chat bot. Also, the need for the capabilities of the data management system received through the chatbot and the necessary synchronization with external systems is analyzed.
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Tariffs for other services
Chatbot Builder
18$/month
14 days free
  • omnicality, messenger aggregator
  • Chatbot quick setup
  • audience segmentation
  • api for developers
  • unlimited chatbots
  • embedded crm-system
  • bulk mail
Website chat
9$/month
14 days free
  • unlimited operators
  • widget visual customization
  • connecting a chatbot to a widget
  • simple site integration
  • analytics tools
  • operator response templates
  • communication via messenger
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Frequently asked questions when creating a chatbot:
What is the cost of creating an HR chatbot, a recruiting bot?
There are several options for developing an HR chatbot for recruiting: development on the Gerabot chatbot constructor, the cost of a monthly subscription (from $18) +, if necessary, the help of company specialists (UAH 14,000). Or development of an individual corporate solution from $800.
Для каких целей требуется HR чат-бот для компании?
Целью разработки HR чат-бота для рекрутинга и адаптации является оптимизация процессов взаимодействия компании с потенциальными кандидатами на вакансии, упрощение подбора и адаптации сотрудников. Также чат-бот может автоматизировать хоть какой процесс снутри компании.
Каков срок разработки HR-чата для рекрутинга и адаптации?
Стандартный срок разработки индивидуального чат-бота для HR отдела или компании занимает в среднем 2 месяца. Но все зависит от конкретных целей и задач, которые должен решать чат-бот.
Возможна ли интеграция HR чат-бота с другими сервисами?
Так, чат-боты созданные компанией Gerabot, имеют свое внутреннее API, которое может быть использовано для синхронизации данных сотрудников и кандидатов на вакансии. Также, в случае разработки проектного решения, API может полностью адаптироваться под нужды проекта.
Под какие мессенджеры разрабатывать HR-чат-бот для компании?
Решения, для которых мессенджеров лучше создавать HR чат-бот для отдела рекрутинга, обычно принимается исходя из того, какими мессенджерами пользуются потенциальные кандидаты на вакансии компании, и какой функционал должен поддерживать чат-бот, который будет разработан.
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