Using the functionality of the Gerabot designer, it is possible to create a full-fledged user account in the chatbot. For this, you need to attract the following opportunities:
Script access rights can be granted by:
Access rights can be configured in additional script settings. To do this, you need to choose a condition (tag, presence of a customer card, phone number) and choose the scenario to which the user will go if the access conditions to the scenario are not met.
For example, we set the access condition ”for clients” and write the script text.
In order to provide personalized information to the client in the cabinet, we use a custom variable in the text. Variables can be added in the settings in the “user variables” category.
After adding the variables, go to the card of one of the clients and in the “user variables” tab we prescribe the value of the variable for the current client.
That is, currently we have fulfilled the following conditions for a personal account:
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Now, going to the corresponding script “personal cabinet” in the chatbot, the user will see the value of the variable that we have written personally for him.