Creating a directory/catalog of elements

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Directory functionality can be used for various purposes, for example:

  • creating a catalog of elements to display bots (goods, news, real estate, etc.);
  • creating a directory of customer data (documents, offers, etc.).
  • adding search functionality to the chatbot.

To create a guide, you need to go to the appropriate section of the chat bot and click the button “Add a guide” and create a new directory by adding its name.

Creating a directory in a chatbot

After creating a new directory, you need to configure the element fields. To do this, you need to go to the settings and create new fields by choosing their types.

Creating a guide in a chatbot

Directory settings.

After creating the directory and the fields of its elements, we can go to the settings of the directory itself.

Creating a guide in a chatbot

Customer directory - this option enables the condition that directory items are displayed only to those customers in whose settings they are selected.

Add search action to keyboard - this option adds the ability to add an action to the button in the keyboard, searching for an item.

Add Help Display Action to Keyboard - this option adds the ability to add an action to a button on the keyboard that triggers the display of help items.

Display in the bot.

In the display tab of the directory element, or the directory in the chatbot, you need to configure the type of message format in which the directory element will be displayed.

Creating a guide in a chatbot

To add an element of the directory, you need to click the corresponding button and fill in the fields of the element.

Creating a guide in a chatbot

To display the directory or catalog in the chatbot, you need to add the corresponding action to the button in the script keyboard.

Creating a directory in a chatbot

The display in the chatbot will look like this (according to the display settings of the element).

Creating a directory in a chatbot

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