Scripts by keywords

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One of the possibilities of chatbots on the Gerabot designer is to launch a chatbot script based on keywords. This function is useful in cases where users write boilerplate words in the bot to search for specific information, for example:  

  • contacts;
  • working hours;
  • services;
  • portfolio and others.

In this case, so that there is no situation where the chatbot cannot show the user content in response to his actions, keywords can be used for scripts.</span >

For this, in the control panel, in the script settings, you need to specify the keywords that will trigger the script if the user enters them in the chatbot.

Adding keywords to launch the chatbot

 

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If a matching script is found for the keyword entered by the user, it will be launched in the chatbot.

Displaying the script in the chatbot by keywords
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