Data types in messages

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Chatbots in messengers allow the user and the chatbot to exchange various types of data, such as:

  • text content
  • image
  • documents
  • video
  • voice messages

To create a text message sent through a chatbot, simply add text content to the chatbot script. The text editor allows you to style the text of the message in the chatbot. The maximum message length is 4096 characters in Telegram and 1000 characters in Viber.

Chat bot text content

To transfer media files (images, documents or videos), you need to add the appropriate content in the “media files” in the chatbot script.

Chat bot text content 

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