Types of data passed through the chatbot

Chatbots in messengers allow the user and chatbot to exchange various types of data, such as:

  • text content
  • images
  • documents
  • video
  • voice messages

To create a text message sent through a chatbot, just add text content to the chatbot script. The text editor allows you to style the text of the message in the chatbot. The maximum message length is 4096 characters in Telegram and 1000 characters in Viber.


To transfer media files (images, documents or videos), you need to add the appropriate content in the “media files” in a chatbot script.

Image.



Document.

Video.


Voice messages sent by a chatbot user are displayed in the user's chat history or in the user's query when communicating with the chatbot operator.

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