Aggregator of popular messengers for business.
Create a bot for your business without programming skills.
The implementation of the omnichannel strategy implies a seamless interaction between the business and the client. This method allows the user to interact with the business by avoiding certain steps. After the first communication, the company owns all the necessary data about the client, stores them in a personal card and replenishes them during subsequent communications. Thus, regardless of the chosen communication channel, the client receives a personal consultation with relevant and important information for him.
The Gerabot chat bot constructor allows you to develop the chat bot logic and further implement it in different communication channels: a chat bot in Telegram, Viber and an online assistant on the company's website . The system built into the CRM constructor stores user data in one place and uses it for all communication tools, building customer loyalty.
51% of consumers expect help at the point of contact, and a third of customers believe that the quality of service is equal to or more important than the quality of the product. Omniality in cooperation with a chatbot performs several tasks at once: providing services 24/7, clarifying details, updating information and a full sales cycle without the participation of a manager.
Using the Gerabot chat bot builder allows you to implement a bot in a short time. To create it, you need to think over the logic of the chat bot and add the appropriate scripts. When editing scenarios, the user has access to a visual reproduction of the bot's work, as well as the ability to test its performance directly in the messenger.
To quickly implement a smart assistant on the platform, ready-made templates for typical chatbots have been developed that do not need to be created from scratch, you just need to adapt the content part in accordance with business needs.
The key advantage of a chatbot created on the constructor is the ability to instantly update information and quickly adapt to any changes. You can create a mailing list, add a promotion, add an additional answer to a popular question, change your work schedule in a few clicks, avoiding a long wait.
After registration, the user receives a 14-day free trial period to get acquainted with the features of the constructor, as well as a series of video instructions with typical solutions for chatbots.< /p>
A convenient segmentation system on the Gerabot platform allows you to assign tags to users according to their personal data or user behavior in the chatbot. Tags are used to send messages to the most relevant part of the audience. Personal data is obtained by using quick surveys in the bot, and the answers are stored directly on the platform. This method allows you to speed up data analytics and significantly increase the conversion of mailings.
One or more parameters or tags must be selected for quick platform segmentation. User parameters define the business according to needs, such as gender, age, location, and tags allow you to segment the audience according to proven scenarios. Thanks to this tool, a business can provide personalized offers that are relevant to the requests and needs of customers.
Chatbot mailings have high conversion rates compared to email newsletters. This is due to convenience, conciseness and more accurate, personalized user information.
The Chatbot API allows businesses to easily integrate chatbots with external systems. Integrations have a positive impact on the functioning of the bot: they increase sales, allow you to automate data accounting.
Integration allows the developer to expand the functionality of the chatbot created on the constructor and supplement it with any additional features: payment systems, accounting systems, cloud services, etc. The list of available integrations is unlimited – business chooses additional functionality according to its own needs.
Due to the two-way API, the user can not only send data, but also receive it – this allows the company to automate the flow of new leads.
Chatbot in combination with CRM ensures the smooth operation of the company's internal and external processes. The CRM system allows you to accumulate client data, automate ready-made solutions for various situations, transparently and effectively track the dynamics of business development.
Gerabot Chatbot Builder has a built-in CRM system for in-depth user data analytics. Analyzing the effectiveness of user interaction allows you to increase sales, optimize marketing and improve customer experience. Thanks to automated analytics, the business monitors in time the stages at which communication stops on the part of the client and promptly corrects them.
User data is stored within the platform in the client card, which, if necessary, the manager can contact to provide up-to-date personal information. The CRM system built into the Gerabot chatbot builder does not require additional long-term staff training.
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The DS pharmacy chain is one of the largest pharmacy chains in Ukraine.
TM «Khvilya Zdorov`ya» – delivery of natural artesian water from a well 335 meters deep.
OOEK - Odessa Regional Energy Supply Company operating in the Ukrainian electricity market.
ACINO an international pharmaceutical company specializing in the development and production of modified generic drugs, using modern achievements and advanced technologies.
PJSC “Kharkivenergozbut” - energy supply company of Kharkov and the region.
Communication between the company and its customers has always been and remains a key element of business. However, with the development of technology and changing communication methods, the interaction between the company and the customer has changed. Today's customers expect a more interactive and effective brand experience, which means that companies must look for new technologies to interact with their customers.
Interactivity and personalization are the key to successful communication with consumers. And here the Gerabot chatbot designer can come to the rescue. It is an omnichannel customer interaction platform that allows you to create and customize chatbots for various messengers such as Facebook Messenger, Telegram, Viber, WhatsApp and others. This allows the business to ensure a presence in all major messengers and ensure accessibility for customers on any device.
Gerabot provides the creation of chatbots with various functions, including order collection, inquiries, customer support and much more. The Gerabot chatbot builder has a built-in intuitive interface that allows you to quickly and easily create and modify bots without the need for programming. In addition, Gerabot provides tools to set up automatic responses and create personalized messages for each customer.
With the help of our Gerabot messenger aggregator, you will be able to receive all messages from different platforms in one convenient place. This greatly simplifies the process of interaction with customers and facilitates its processing.
In addition, our platform offers different types of chatbot builders. You can create chatbots based on ready-made templates or create your own unique bots from scratch. The choice is yours!
The Gerabot chatbot builder has many features, including:
This functionality is basic for the chatbot builder offered by Gerabot. To expand the possibilities of creating a bot for Telegram or Viber on the constructor, we constantly analyze feedback from our users and implement new functionality.
Chatbot builder or development from scratch
As it was said above, when a business understands that the implementation of a chatbot is necessary for development, the first question that appears is the development of a chatbot on the constructor or order a chatbot in the chatbot development studio.
There are two ways to answer this question:
Both options are quite correct and logical, and probably the only difference between them is the time that the company is willing to spend on making this decision.
Areas for which the functionality of the chatbot designer will definitely be sufficient:
But, for example, when developing corporate bots, you cannot consider the option of creating a chatbot on the constructor due to security reasons data When creating a bot on the designer, you should remember that all data is stored on the service side and when the subscription ends, if it has not been renewed, you will not be able to access this data. But these data will not be provided to third parties.
Also, if the development of a chatbot requires additional synchronization of data with third-party services, for example, internal programs used by the company, such bots cannot be created on the chat designer either -bots.
The cost of creating a chatbot on the designer
The cost of a monthly subscription to the Gerabot chatbot designer depends on the number of bot subscribers added in the personal account.
The first 14 days of using the constructor, in any case, is free. Next, the cost gradation is as follows:
Partnership for developers and marketers
The basic referral program involves receiving a referral code with cashback from each customer payment and a 2% customer discount.
This percentage is basic and can be increased for partners of the company when discussing terms with each individual partner.
За час співпраці компанія показала свою здатність з високою відповідальністю підходити до поставлених завдань, виконувати роботи вчасно і якісно. Характерною рисою роботи Gerabot є високий професіоналізм і відповідальність співробітників компанії.
Рекомендуємо Gerabot, як надійного і стабільного партнера в області розробки чат-ботів.
AcinoBot зайняв 2 місце за версією Асоціації корпоративних медіа України як діджитальний корпоративний інструмент.
Також Acinobot входить до складу 3 найкращих проектів нашого регіону СНД, що направлені в хеад офіс (Швейцарія) в рамках проекту Recognition. Ціль даної активності - пошук найкращих практик для того,щоб маштабувати і використати їх інших країнах чи регіонах.
Дякую Вам за співпрацю!
Компанія Gerabot виконала проєкт повністю, починаючи від розробки завдання з рекомендаціями, як саме повинен виглядати чат-бот, для найбільш ефективних показників, і закінчуючи якісною технічною підтримкою.
Чат-бот, окрім самого сайту, став популярним каналом продажу який постійно набирає обертів.
Дякуємо команді Gerabot за співпрацю!