Cases

The DS pharmacy chain is one of the largest pharmacy chains in Ukraine.

• Implementation and synchronization of the loyalty program for customers, creation of barcodes.
• Development of drug ordering functionality, user order history.
• Development of the functionality to search for the nearest pharmacies by the user's location.
• Setting up notification and reminder systems to retain the company's customers.

TM «Khvilya Zdorov`ya» – delivery of natural artesian water from a well 335 meters deep.

• Developing a mechanism to simplify the ordering process for current and new customers of the company.
• The ability to quickly contact support for issues that require immediate resolution.
• Informing customers about new promotional offers of the company with a high interaction conversion rate.
• Maximum integration of the company's external services with the chatbot for quick receipt and processing of orders.

OOEK - Odessa Regional Energy Supply Company operating in the Ukrainian electricity market.

• Optimizing the work processes of the customer support department.
• Developing the functionality of a user's personal account in a chatbot.
• Informing customers about the need to pay debts and other notifications.
• Using a chatbot as a marketing tool to increase consumer loyalty.

Bile and Suhe chain of stores is one of the largest chains of alcohol stores in Ukraine.

• Placement of information data about network stores, search by location.
• Informing customers about new promotional offers, company news.
• Information about the company's information channels, links to other resources.
• Development and synchronization of the company's loyalty program in the chatbot, formation of the bar code of the loyalty card.

ACINO an international pharmaceutical company specializing in the development and production of modified generic drugs, using modern achievements and advanced technologies.

• Developing a chatbot structure that is understandable and deployed for employees.
• Optimization of internal processes of interaction between departments of the company and communication of employees.
• Easy and convenient access to corporate information and measures.
• Increasing the loyalty of employees within the company, holding online events.

PJSC “Kharkivenergozbut” - energy supply company of Kharkov and the region.

• Optimizing the work processes of the customer support department.
• development of the functionality of the user's personal account in the chatbot, synchronization with external services.
• Informing customers about the need to pay debts and other messages through the chatbot.
• Using a chatbot as a marketing tool to increase consumer loyalty.

Studio Meat - a chain of meat shops. Own meat of the highest quality.

• Placement of information data about network stores, search by location.
• Informing customers about new promotional offers, company news.
• Information about the company's information channels, links to other resources.
• Development and synchronization of the company's loyalty program in the chatbot, formation of the bar code of the loyalty card.

In Touch Ukraine is a volunteer organization under the auspices of UNICEF, helping with humanitarian and other needs of citizens.

• Simplifying the creation of a request to the organization from citizens, chatbot users.
• Simplify the processing and segmentation of requests by representatives of the organization.
• Analysis, processing and data analytics in one system.

EBazaEstate is a chatbot for searching for real estate and contacting a realtor.

• A convenient form for setting up the search for objects in webview.
• Subscription in the bot for sending information about new objects in the database.
• Control the bot with commands for easier navigation.
• Sending a request to view the selected real estate object.

HataHome is a real estate agency that provides services in Kharkov, Dnipro and Kyiv for the rental and sale of residential real estate.

• The ability to filter and select an object by the chatbot user by search parameters.
• User subscription to mailing objects by filters, informing about new objects in the database.
• Detailed structure of the property card, synchronization with the CRM system.
• Communication with a realtor, registration of users to view objects through the functionality of the chat bot.

Poloskun.ua - a network of stores for household goods and the whole family in Western Ukraine.

• Placement of information about the stores of the network, search by location.
• Informing customers about new promotional offers, company news.
• Development and synchronization of a company's loyalty program in a chatbot, generation of a loyalty card barcode.

Podilskvodokanal - water supply provider of the city of Podilsk.

• Development of user-friendly logic and structure of the chatbot.
• Development of the company's user authorization module.
• Creation of functionality for checking debt and transmitting indicators.
• Management system for chatbot administrators for data processing.

DigoTransfer - an aggregator of routes of international bus carriers.

• Development of user-friendly logic and structure of the chatbot.
• Creation of a module for searching routes by country and city, date and time.
• Creation of a directory of carriers with selection based on user settings.
• Ability to register and add new carriers to the database.
• Advertising placement and management of advertising companies.

CNAP state organization, center for the provision of administrative services in Kiev.

• Developing a simple and user-friendly chatbot structure.
• Data synchronization with external queuing services.
• Formation of tickets for users online and informing.

RealtyNearFinder – aggregator of real estate for rent or purchase from donor sites.

• Filter systems for customizing search options for user data.
• Creating an object map for displaying in a chatbot in a convenient format.
• Development of a mechanism for searching for objects by distance at the user's location.
• Personal account for owners of donor sites to set up a feed.

Vaillant– market leader in heating and ventilation technology.

• Developing the structure of a chatbot for convenient selection of a support region and making a request.
• Creating a mechanism for selecting parameters to generate a request in accordance with user data.
• Formation of a request and synchronization of data with third-party services.
• Informing the user about the current state of the request, informational messages.

Home Merezha™ has been operating since 2006 and specializes in providing high-quality Internet to home users.

• Creating a deployed chatbot structure for both new and current clients.
• Extended structure of a personal user account with duplication of functionality on the site.
• Customer interaction system through a chatbot management system, informing customers.
• A mechanism for creating a request to connect a user to a network.

UDICS - Ukrainian State Institute of Cultural Heritage.

• User feedback form with a link to information about damaged objects.
• Control system for analyzing and processing data received through a chatbot.
• Possibility of feedback from chatbot users.

Vector-VS – company supplier of electrical equipment.

• Extended chatbot structure for new and existing clients of the company.
• Providing information about the company through a chatbot, informing customers.
• Ability to request or receive advice from a manager or engineer via a chatbot.
• The possibility of feedback from customers, informing about the order, delivery.

Tourist chatbot aggregator for searching tourist objects by location.

• Developing the structure of categories and filtering objects in the chatbot.
• Synchronization with external databases and sites, data management.
• A mechanism for searching for objects by the user's location according to a given distance.
• The ability to manage advertising messages, display in the chat bot.

Prime Dent - dentistry in the city of Lutsk.

• Development of user-friendly logic and chatbot structure.
• Placing text information about the clinic and doctors.
• Possibility of creating an online request for support.
• Management system for chatbot administrators to handle requests.

Biscorp is an insurance company, aggregator of insurance companies of Ukraine.

• Development of user-friendly logic and chatbot structure.
• Placing text information on insurance companies of Ukraine.
• Possibility of creating an online request for operator support.
• Management system for chatbot administrators to handle requests.

Kebeta.Agency – marketing company for the development and promotion of the brand.

• Developing the structure of the information component of the chatbot.
• Contact forms for receiving inquiries from clients and partners.
• Mechanism for marketing mailings based on user tags and filters.
• The ability to connect an operator to provide advice to clients.

Clotiss is a textile wholesaler and retailer.

• Developing the ability to add products to a group via a chatbot.
• The ability to create an order by the user through a chatbot.
• Control panel mechanism for bulk ordering.
• Generate media files about orders for users and suppliers.

MagicCoffee is an online store for the wholesale and retail sale of coffee, tea and accessories.

• Development of a personal user account with a loyalty program.
• Developing the functionality of a store in a chatbot, duplicating the capabilities of the company's online store.
• Online payment for orders through a chatbot using a payment chatbot.
• Data synchronization with the site database and the company's external crm system.

Zalem – online store selling spare parts and accessories for motorcycles.

• Synchronization with external company services and website.
• Mechanism for searching for goods by article or other parameters.
• The ability to create an online request for ordering.
• Management system for chatbot administrators to process requests.