Chatbot for Equipment Supplier Vectors-VS | creation of Gerabot chatbots

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Chatbot for hardware supplier Vectors-VS

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Chatbot for hardware supplier Vectors-VS

Client.

Vector-VS – company supplier of electrical equipment.

Key tasks:

extended structure of the chatbot for new and existing clients of the company;
providing information about the company through a chatbot, informing customers;
the ability to leave a request or get advice from a manager or engineer via a chat bot;
opportunity for customer feedback, order information, delivery.

Chatbot for water delivery, closed main customer requests:

Chatbot logic development

Any chatbot for customer service should have a convenient, but expanded structure and logic, for convenient and easy search for the necessary information by the user, or the ability to create a request to the company.

Information about the company

To optimize communication processes with customers, in addition to the ability to connect an operator, the chatbot has a detailed content structure through which users can find the necessary information about the company, its services, and working conditions.

Request for a consultation

The chatbot assumes the ability to connect the operator of the corresponding department, if the user of the bot has requested. Also, if necessary, the user can contact not only managers, but also the company's engineers to obtain relevant information.

Feedback

If necessary, company managers can be the first to initiate communication with a client or chatbot user through the communication system built into the chatbot management system. The user will receive notifications in the company's bot itself.