development of user-friendly logic and structure of the chatbot;
placement of text information about the clinic and doctors;
possibility of creating an online request for support;
Management system for chatbot administrators to process requests.
Chatbot for water delivery, closed main customer requests:
Development of convenient chatbot logic
An extensive and convenient chatbot structure was developed in which the user can easily find information about dentistry and doctors that interests him. Also, the user can contact the owner or leave feedback at any time.
Text information and media files
The chatbot provides the ability to provide the bot user with text content at each step in the chatbot, as well as media files that can be attached to any messages in the bot. This enables the user to receive complete information in the bot.
Online request or feedback
The user can either get the information he is interested in using the chatbot navigation, contact a clinic representative at any time, or leave a review about the company in a third-party service.
Chatbot management system
The chatbot works on the Gerabot chatbot creation platform, which allows the chatbot administrator to easily and conveniently manage any content of the bot, respond to user requests, and view chatbot analytics.