Domashka.net has been operating since 2006 and specializes in providing high-quality Internet to home users.
Key tasks:
Creating an expanded chatbot structure for both new and current clients;
extended structure of a personal user account with duplication of functionality on the site;
a system for interacting with customers through a chatbot management system, informing customers;
mechanism for creating a request to connect the user to the network.
Chatbot closed main customer requests:
Chatbot logic development
Designing a user-friendly chatbot structure for a service provider company is a key element of a successful chatbot. The bot logic for the ISP provides the ability to access these users and the ability to leave a request for new users.
Personal Area
The personal user account duplicates the functionality of the account in the web interface, which simplifies access to data and the ability to manage it. Also, the account has the ability to pay for the company's services through a chatbot.
Customer Relations System
The data management and customer interaction system allows company managers to receive inquiries from customers, distribute them to company departments, process and respond to customer inquiries online.
Connection request
A chatbot user who is not yet a client of the company can submit a request to connect to the network, after which it will be processed by the company manager, a connection check will be carried out, and the user will receive information from the company.