Biscorp is an insurance company, aggregator of insurance companies of Ukraine.
Key tasks:
development of user-friendly logic and structure of the chatbot;
placement of text information on insurance companies of Ukraine;
possibility of creating an online request for operator support;
Management system for chatbot administrators to process requests.
Chatbot for water delivery, closed main customer requests:
Development of convenient chatbot logic
An extensive and convenient chatbot structure was developed in which the user can easily find information about the insurance company he is interested in and its services. Also, the user can ask the bot operator for help at any time.
Text information and media files
The chatbot provides the ability to provide the bot user with text content at each step in the chatbot, as well as media files that can be attached to any messages in the bot. This enables the user to receive complete information in the bot.
Online request in the bot
The user can both get the information he is interested in using the chatbot navigation, and at any time ask for help or get more extensive information from the online manager.
Система управления чат-ботом
The chatbot works on the Gerabot chatbot creation platform, which allows the chatbot administrator to easily and conveniently manage any content of the bot, respond to user requests, and view chatbot analytics.
