How to get a viber token and create a bot?

In order to create a bot for viber, you need to create a token, which will be tied to a webhook for the exchange of messages between the bot and the user.

What is viber token?

A token is a key that consists of a set of characters and is used to communicate between the webhook and the viber messenger server. 

In order to get a token and create a chatbot, you need to go to the link and log in with the phone number on which the bot token will be created. This is a cabinet for creating new bot tokens.  

!!! Important. Cabinet for viber partners, only allows you to create new tokens, editing is possible only through bot settings in the viber version for smartphones.


In the partner cabinet, click the "Create Bot Account" button. After that, you will be asked to enter the following data:

  • chatbot logo;
  • uri of the bot, that is, the link to the bot in Viber;
  • category (topic) bot;
  • subcategory;
  • language;
  • short description of the bot;
  • site;
  • email.

After the data is entered and validated (the bot uri and other data are entered correctly), viber will display a message that will contain the API token of the created bot.


At this moment, the bot has already been created, and it is possible to subscribe to it by following the link. But, in order to create bot logic, i.e. actions that will take place in the bot when interacting with the user, it is necessary:

  • set a webhook for the chatbot (a web link through which the exchange of messages with the Telegram server will go);
  • create bot logic, that is, a sequence of actions that the chatbot will perform in response to user actions.


For this, you can contact chat bot developers, or try to configure the bot yourself by connecting the token to any bot constructor service, such as Gerabot.


Don't have your own bot yet? Do you think that creating a chatbot is difficult?

Sign up now at Gerabot chatbot constructors, and create your own chatbot in 15 minutes!


You can also watch the video instructions on creating a bot token, as well as configuring its logic in the Gerabot designer.

Gerabot video instructions - creating and adding a chatbot token


In order for your bot to be found in viber search, it must be verified. For this, you need to contact the viber representative or us, and we will help you verify your chatbot.

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