Chat on the site is an additional factor of increasing conversion and retention of site users. The chat offers site users the opportunity to quickly get answers to those questions, the answers to which they did not find among the site content.
The chat on the site can perform not only the functions of an answering machine, or provide the opportunity to connect an operator to a conversation, but also become an additional source of providing information to users, as well as perform the functions of a lead generator for the target audience .
Adding a chat to the site is possible in a few minutes using the Gerabot service, which offers a modern tool for use on the site to interact with customers.
In order to add chat to the site, you need to take only 3 quick steps.
In order to get the widget code and install it on the site, you need to go through a quick registration process on the site https://gerabot.com/chatforsite.
To register, just enter your email, and you will receive an email with access to your personal account.
Account registration page.
Registration process.
A letter with access to the account.
Also, if desired, you can enter a phone number for quick contact with service specialists in case you need help or advice on setting up a chat on the site.
After registration, you need to follow the link and enter your account. Already at the first step in the office, you can choose from the list of available options for connection - chat for the site. After that, immediately get the code of the widget and configure its visual and textual part.
Select chat settings for the site.
If the first step after registration and login to the account was skipped, the widget code can always be viewed in the account settings, in the “bot settings” -> “widget”.
Account chat settings.
The third step involves adding the resulting chat widget code for the site to the “head” your site Access to this section in the site management system may differ depending on which CMS system the site is developed on.
Installing the widget code on the site.
After installing the code, the chat will immediately appear on the site and will look like this (the display of the widget may differ depending on the settings made):
Show chat on the site.
In order to personalize your chat, you can use the widget settings in the service cabinet. The setting provides the following options:
Not yet installed chat for the site?
Sign up now at Gerabot service and get your own chat for the site.
If you have any questions or need help configuring or installing a widget on your site, you can always contact us for free help on these issues.</span >